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Lead Learning Experience Designer

SF / Austin / Chicago / NYC$180K – $200K+ EquityToday3/5
Our take

Designing how enterprises learn to use AI writing tools. Learning experience design is a growing niche, and doing it for AI adoption at scale is an interesting challenge.

Job description

# Lead Learning Experience Designer, Enterprise AI @ Writer

About Writer

Writer is where the world's leading enterprises orchestrate AI-powered work. The company's vision is to "expand human capacity through superintelligence." With an end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents grounded in their company's data. Valued at $1.9B and backed by leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, Writer was founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London.

About the Role

This hybrid position based in San Francisco or New York City reports to the senior director of customer & partner education. The role focuses on empowering customers and partners "to become leaders in enterprise generative AI through cutting-edge, interactive learning experiences."

What You'll Do

  • Craft engaging learning pathways with comprehensive on-demand resources for enterprise generative AI
  • Design dynamic, visually compelling experiences including motion graphics, interactive video, and animated explainers
  • Collaborate across cross-functional teams to enhance educational offerings
  • Identify gaps and develop innovative solutions keeping pace with evolving AI landscape
  • Understand customer challenges and champion growth acceleration through education
  • Apply research-informed learning design principles and UX best practices
  • Build robust feedback and assessment systems for measurable impact
  • What You Need

  • 8+ years developing on-demand, VILT, and ILT learning experiences with multiple media formats
  • Expertise in research-informed learning design with proven creative, visually polished work
  • Passion and proficiency with generative AI tools and emerging learning technology
  • Advanced experience with Adobe Creative Cloud, Figma, and Parta.io
  • Strong relationship-building and stakeholder management skills
  • Comfort with experimentation and iteration in fast-paced environments
  • Ability to design for rapidly evolving products with weekly feature changes
  • Builder mindset favoring rapid prototyping over extensive planning
  • Commitment to self-awareness, feedback, and personal growth
  • Compensation & Benefits

    **Salary:** $180,100 – $200,000 (San Francisco & New York)

    **Equity:** Offers equity compensation

    Benefits (US Full-time):

  • Generous PTO plus company holidays
  • Medical, dental, and vision coverage for family
  • 12 weeks paid parental leave
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • FSA and dependent FSA options
  • HSA with company contribution
  • Wellness stipend for gym, massage, personal training
  • Learning and development stipend
  • Company-wide and team off-sites
  • Competitive compensation with stock options and 401k
  • Equal Opportunity

    Writer is an equal-opportunity employer committed to diversity and does not discriminate based on race, color, religion, gender, national origin, age, disability, veteran status, or other protected characteristics. The company will consider qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance.

    About Writer

    AI writing platform for enterprises. Clean, thoughtful interface for AI content generation.

    writer.com

    Interested in this role?

    Apply directly on Writer's careers page.

    Apply now