UX research at a fast-growing AI presentation tool. Understanding how people create and consume visual content with AI assistance is a fascinating and largely uncharted research domain.
Job description
About us
We're building the creative layer for modern communication. Every month, over a billion people make presentations — but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We’ve reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
We're looking for a UX Researcher (our very first researcher!) to unlock the next level of quality for Gamma's AI-powered products. This role is perfect for a researcher who thrives in startup ambiguity: someone who can go quick-and-dirty when speed matters and deep-and-rigorous when quality demands it, without needing a perfectly defined process to get started.
Gamma's 70M+ users worldwide count on our AI-powered visual storytelling platform to shape and share their big ideas. While many know us for our flagship presentations product, under the hood our core artifact is a "gamma": a responsive, theme-able stack of cards that can currently be shared as a presentation, a doc, a site, or social cards. As we continue to refine our AI generation capabilities and expand into new formats and markets, the questions we need to answer are getting harder, and the insights we need are getting more nuanced.
As our UX Researcher, you'll be the team's secret weapon for understanding how people really use AI to create and tackling our most complex research questions. You'll go deep with users across our horizontal product—from teachers and solopreneurs to enterprise brand managers—turning problems into insights that directly shape our roadmap. And unlike a larger company where you might have a narrow focus, you'll work fluidly across our core product, AI, and growth teams depending on where you might have the highest impact.
Our team has a strong in-office culture and works in person 4–5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
Own recruiting for hard-to-reach user segments, with a focus on B2B and enterprise audiences as we move upmarket
Design and execute studies that account for the complexity of a non-deterministic AI product, where outputs vary and user expectations shift
Work cross-functionally across core product, AI, and growth teams to rapidly iterate on solutions
Raise the research bar across the design team, building better habits around testing, recruiting, and learning from users
What you'll bring
4+ years of experience in UX research
Strong generative and evaluative research skills across multiple methods: user interviews, usability testing, surveys, contextual inquiry, etc.
Proven ability to recruit specialized user segments and manage participant pipelines, especially harder-to-reach professional or enterprise users
Experience researching AI or ML products (or fast learning ability)—understanding how to study non-deterministic systems, generative outputs, and user expectations
Design fluency: you don't need to be a fully-fledged product designer, but you can sketch, wireframe, or mock up concepts to bridge research and design
Startup execution mindset: comfortable with ambiguity, able to move from research question to insights quickly
Quantitative skills: you can write or vibe-code SQL to answer data-driven questions
Experience at a startup or fast-moving product team, with prosumer or horizontal products, creative tools or productivity software, or moving a product upmarket (Nice to have)
Compensation range:
$160K - $260K, plus competitive equity.
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
About Gamma
AI-powered presentations, documents, and websites. $100M+ ARR rethinking how people communicate ideas.
gamma.app