AI clinical assistant helping doctors with documentation
Staff Product Designer
Staff product designer at Heidi Health's Melbourne headquarters means being embedded with the founding team and engineering leadership. The AI healthcare documentation space is heating up, and Heidi is one of the most design-conscious players in it.
Job description
Howdy, we're Heidi
"The AI startup growing faster than Canva"
That's what the Financial Review called us. In 18 months, we supported over 73 million patient visits and became one of the fastest-growing companies in the world.
We pivoted from broad healthcare AI to building Earth's finest AI Care Partner. Today, we support over 2 million patient sessions weekly across 116 countries and over 110 languages. Hundreds of thousands of clinicians use Heidi to complete documentation.
Our mission is simple: strengthen the human connection at the heart of healthcare.
The Role
We're looking for a product designer who designs, prototypes, and ships — and knows the difference between software that works and software that makes someone smile.
Clinicians use Heidi to get away from keyboards and back to patients. We want the product to feel as considered as the best software you've ever used — cohesive, quiet, and precise across every surface.
You'll own the connective tissue of the product — shared patterns, consistent feel, the details that make software feel like one product. You'll partner directly with engineers, push code when it makes sense, and care about the 3px padding issue as much as the information architecture.
What you'll do
Own design quality across the product — catch what's inconsistent and fix it before it ships
Design, prototype, and ship features alongside engineers, without handoffs
Explore what AI-powered clinical software should look and feel like, not just maintain what exists
Contribute to a design system built as a floor, not a ceiling — components, tokens, and patterns that make consistency the default
Push CSS fixes, build prototypes in Cursor or Claude, and open PRs for polish that shouldn't wait for a sprint
Share work early, give honest critique, and help the team raise its bar for craft
What you'll need
A portfolio where craft is visible — we want to feel something when we look at your work
Comfortable designing in Figma and shipping in code
Preferences about easing curves, opinions on optical vs mathematical alignment, a habit of stress-testing components at their edge cases
Strong opinions about design, loosely held
When you see a broken pattern in production, you fix it, you don't file a ticket and wait
We offer a generous $500 annual development budget and serious equity.
Location: Melbourne, Full-time
More roles at Heidi Health