Home/Notion/User Researcher, Growth
Notion
Notiongrowth

Connected workspace for docs, wikis, and projects.

User Researcher, Growth

San Francisco, California; New York, New York$160K – $200K+ Equity4/5
Apply for this roleView company
Our take

User research on Notion's growth team means understanding how one of the most beloved productivity tools converts and retains its massive user base. Notion's design bar is high, the brand is strong, and growth research here directly informs product decisions at real scale.

Job description

About Us

Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. The company requires all team members to work from offices on Mondays, Tuesdays, and Thursdays, designated as Anchor Days. Certain teams or positions may require additional in-office workdays.

About the Role

Notion seeks an experienced User Researcher to shape growth-related product decisions by delivering insights that fuel AI experiences. This role blends traditional growth research, such as adoption and monetization, with fast-evolving AI features like Notion Agent and Chat that permeate experiences like onboarding and Workspace creation. It requires a unique mix of user research expertise, strategic foresight, and technical fluency in AI and AI product development.

What You'll Achieve

  • Design and execute studies that evaluate how people experience Notion with AI in the loop, including how users discover, trust, and get value from AI, and identify barriers to adoption and willingness to pay
  • Run mixed-methods research (qual + quant), including interviews, concept testing, prototype/usability testing, diary studies, surveys—leveraging AI tooling to scale your research process and work
  • Deliver actionable insights that enable deep understanding of customers, identify business opportunities, and drive decision-making—leveraging AI to scale your reporting, sharing, and overall impact

    • Skills You'll Need to Bring

  • AI fluency: Curious and hands-on with AI products—able to reason about how AI behavior shapes product experience
  • Systems thinking: Understand complex user journeys and growth engines (including the parts users don't see), and identify where experiences breakdown across the system
  • Business mindedness: Connect research to business outcomes and articulate why an insight matters for strategy, growth, and/or revenue
  • Data fluency: Understand and leverage experimentation, and use behavioral data to sharpen research questions and interpret results
  • Pragmatism: Experience prioritizing and conducting research in fast-moving 0→1 environments, comfortable navigating ambiguity and taking initiative
  • Communication: Evolve how you share research according to audiences and enjoy getting creative in sharing insights (ex: videos, podcasts, workshops, etc.)
  • Experience: 3+ years doing UX research in industry

    • Nice to Haves

  • Experience researching AI-enabled products (especially agentic/workflow automation), growth journeys, and B2B products
  • Expertise conducting research with AI research tools (Outset, Listen Labs, Dovetail, etc.)
  • Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
  • Experience communicating research to executive stakeholders
  • Familiarity with the work of computing pioneers like Douglas Engelbart, Alan Kay, Bret Victor, etc., and understanding why Notion is a fan

    • Compensation

    For roles based in San Francisco and New York, the estimated base salary range is $160,000–$200,000 per year. Actual compensation varies based on location, role scope and complexity, and candidate experience and expertise.

    Work Location

    Position Type: Full-time

    Work Arrangement: Hybrid (with 3 Anchor Days in office requirement)

    Location: San Francisco, California

    About Notion

    Notion

    Connected workspace for docs, wikis, and projects.

    productivityb2c
    3+ designers →
    notion.so

    More roles at Notion

    AI Conversation Designer, Customer SupportView all roles at Notion →

    Interested in this role?

    Apply directly on Notion's careers page.

    Apply now